Your privacy is important to us and we make it our priority to protect it. Below is a copy of Citizens Savings Bank Privacy Policy.
Learn MoreBrella is a fraud transaction alerting, balance monitoring and location mobile app. You can also use the app to block and unblock your card with our transaction control feature!
Learn MoreThe law requires the major nationwide credit reporting companies – Equifax, Experion, and TransUnion – to give you a free copy of your credit report annually when you request it. Visit Annual Credit Report website or call 1-877-322-8228. You will need your name, address, social security number, and date of birth to verify your identity.
If you believe you have been a victim of Identity theft, you may need to know what to do and what information you need. The Federal Trade Commission offers a website to assist you in reporting identity theft.
The Federal Deposit Insurance Corporation offers valuable information for consumers to make decisions about their money and protect themselves against fraud. Visit Federal Deposit Insurance Corporation’s website to keep up to date on current topics.
Falcon is a system that monitors debit card transactions for potential fraud based on your personal spending habits/ trends.
Falcon is a system that monitors debit card transactions for potential fraud based on your personal spending habits/ trends. If a transaction is deemed suspicious, you will receive a call from a Falcon Fraud Specialist to verify the transaction. The call will come from a live person, never a recording, and they will never ask you for personal information. If you did not initiate the transaction, your debit card will be blocked before additional fraudulent transactions can take place. If you do not answer the call, a temporary block may be placed on your debit card.
How to be proactive using your debit card with Falcon Fraud Manager
